What Information We Hold and Why
When you register, we collect your name, email address, mobile number and the payment method you choose — bKash, Nagad or Rocket. That payment detail is stored solely to process your deposits and withdrawals; we do not share it with advertisers or unrelated third parties. When
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you use the platform, we log your device type, browser, IP address and session activity. This helps us spot unusual login attempts and keep your account secure. We also collect the data you provide when you contact support, including chat transcripts and wallet verification documents you
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submit. Data you submit through your Nagad or Rocket account during a transaction is handled under the security standards those payment providers apply at their end. We retain your account data for as long as your account is active and for a period after closure as
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required by applicable law. If you are accessing this platform, availability and data handling obligations depend on your local law and eligible regions — we apply reasonable technical and organisational measures to protect your information, but we cannot guarantee outcomes under every jurisdiction. For any questions
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about what we hold, email our data team directly via the contact path shown in the support section below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.